Caring about clients, staff, suppliers and the world we live in

Highlife is a sourcing agency which means we do not own any factories but instead build relationships with trusted and vetted factories providing a range of different services.

This means we are not tied to any particular factory but will always use the best factory for the client’s needs.

Most factories in our network are based in southern China with some located in Indonesia and in India. These areas have a well-developed supply chain infrastructure and has good communication links for transportation. In addition, our China office is located in Shun De, Guangdong, which means that our team can easily visit the factories for checks and to maintain relationships.

Our due diligence checks include a physical visit to the factory by our Mandarin speaking team as well as an audit of the facility’s organisational structure, human resource management, factory resources, performance, environmental responsibility practices and financial position.

Highlife continually checks and can provide documentation that our factories do not use child or forced labour. Employees must have the Freedom of Association, the Right to Collective Bargaining, access to adequate Compensations and be exempt from discrimination on any basis, harsh disciplinary practices, and unreasonable working hours. Above all else, it is imperative that manufacturers provide a safe and healthy working environment for all employees.

We take pride in our work and your satisfaction is a top priority for us so we have procedures in place to minimise errors and ensure that you are delighted with your delivery.

Those procedures include the vetting we do of our factories, the pre-production checks and sign offs as well as the checks that are done during production and finally, the checks done by our own in-house QC team before shipping. This allows us to boast 99% satisfaction levels with our orders.